Upturn Seeks a Director of Operations

About the Position

This position is ideal for a senior leader with experience managing the full suite of functions necessary to support the operations and infrastructure of a nonprofit organization.

You will:

• Lead the design, development, and execution of major internal systems, policies, and practices, including:
  - Staff compensation and benefits
  - Hiring and related HR processes
  - Disability accommodations
  - Employee handbook and other staff manuals
  - Internal documentation
  - Office, travel, and remote work logistics

• Manage the organization’s regular financial activities, including:
  - Leading annual processes, such as budgeting and auditing
  - Overseeing money management, including the work of our external accountants
  - Supporting grant financial reporting

• Ensure the organization complies with nonprofit and corporate requirements and best practices, including:
  - Government filings, such as the annual 990 and state charitable solicitation
  - Tax-exempt certificates and business licenses
  - Insurance, such as D&O and EPLI

• Lead an Operations Department that runs smoothly and effectively by:
  - Establishing systems and processes for consistent coordination and execution
  - Identifying and acquiring external capacity and expertise as needed
  - Ensuring that internal processes are clear and well-documented
  - Setting long-term priorities, goals, and strategies within the operations team
  - Building a team culture that is inclusive, supportive, and collaborative

• Serve on the Executive Team to build a strong and effective organization by:
  - Building a coherent organizational structure and making staffing decisions
  - Ensuring consistent staff review, feedback, and professional growth
  - Planning staff retreats and other team-wide activities
  - Supporting fundraising efforts
  - Resolving conflicts and facilitating dialogue across the team
  - Building a multicultural, multiethnic, diverse organization

In this role, you will directly manage two full-time Operations Associates and be supported by our outside accountants, legal counsel, and other service providers.

You will join a growing organization that is caring, collaborative, and principled. We will actively invest in your professional growth through training, feedback, and support. We are committed to building an inclusive, flexible, and welcoming workplace. We have a transparent culture and strive to include our entire staff when making major strategic decisions.

Work location

Upturn is based in Washington, DC, but is a remote organization. We will hire a qualified candidate who is work-authorized and can work remotely from anywhere in the United States, with occasional travel. Currently, the majority of our staff is based in the DC area, along with several colleagues based elsewhere. We are committed to working collaboratively to create an equitable workplace, no matter your location. We will provide office space to staff who desire to work from an office in DC or elsewhere in the United States.

Compensation and benefits

The Director of Operations salary is $150,000. For more details, see our publicly available compensation policy.

We provide a generous and comprehensive benefits package, including health, dental, vision, and disability insurance; a 403(b) retirement plan with a 10% employer contribution; open paid time off and flexible work hours; a monthly transit benefit for DC-based employees; employer-sponsored medical and dependent care FSAs; a monthly home office reimbursement; a paid sabbatical after five years of full-time work; and an annual professional development fund.